Shipping & Delivery
We are proud to offer international shipping services that currently operate in 48 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
How do you ship packages?
Packages from our warehouse in Japan, Germany, Taiwan, or China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
We provide shipping to 48 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We can ship to the following countries: Australia, Austria, Belarus, Belgium, Bulgaria, Canada, Chile, Colombia, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom (UK), United States (US)
Customs and Duties?
KickaBeauty does not pay any customs, duties, or taxes of any kind on international orders. Countries may or may not assess a fee for your order entering the country. This does not always happen. But please be aware that it can happen, and that KickaBeauty does not pay these fees.
Estimated Shipping Time
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
*This doesn’t include our 2-3 business days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact customer service at [email protected].
***Some items to a small number of areas, the shipper cannot provide the tracking number, we will inform you after you place the order as soon as possible.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.